As a business owner, you owe a duty of care to your customers. Unfortunately, keeping them safe can be harder than you might think. If you want to avoid accidents, you’ll have to take a proactive role in stopping them. Below are three ways you can make your business safer for your customers.
Inspect The Premises
It might seem obvious, but one of the best ways you can protect your customers is to inspect the premises on a regular basis. Make sure that everything is safe and in working order before a customer ever walks through the front door. The more work you can put into basic inspections, the less time you’ll have to spend dealing with accidents later. You could always consult a slip and fall accident attorney if you have legal questions. These preventative measures will help you to reduce your overall liability for accidents and allow you to keep all of your customers safer.
Is there something dangerous in your place of work? If you think something can potentially hurt one of your customers, it might be time to consider limiting access to that area. In most cases, something as simple as a “Do Not Enter” sign can keep all but the most curious customers away. If the area is particularly dangerous, you may want to make sure it is behind a gate or even a locked door. The less of a chance you give your customers to hurt themselves, the fewer injuries that will happen on your watch.
Train Your Employees
Finally, make sure that you enlist your employees in your attempts to deal with potential customer safety issues. Make sure they know the numbers to call when something goes wrong and the actions to take if a customer looks like he or she is in danger. Make checking for danger part of the daily checklist and make sure your employees know what constitutes a real problem. If you can give your employees the power to stop accidents before they occur, you will have valuable allies in your fight to keep your business safer for everyone.
Always make sure that safety is a primary concern in your place of work. Make sure that you are always on the lookout for safety problems and that your workers are also trained to spot these issues. Limit access to dangerous places if possible and always have procedures in place for problems when they occur. If you are prepared, you can help to keep your customers safe and happy.